I just received my 42" EP Pitts S12 from them.
It was supposed to be double boxed and when it arrived looked like the parcel had been drop kicked in the side. They promise to double box them and didn't.
Upon opening I found the lower wing, canopy and tail are damaged.
Raised a ticket with HK and they want it sent back to Hong Kong.
No way I'm gonna do that as it will be damn near as expensive as just buying a new one so I'm just going to have to suck it up.
Shame there is no other way to resolve this.
On another note, delivery times suck, tracking details are displayed days before the parcel is despatched and they tell you it has left then days later
tell you it left yesterday
Not too impressed with HK at the moment.